Question: What should I do if I cannot find "Stereo Mixer" in the recording device list?

Answer: Different sound cards have the different names for recording devices. For example: "Stereo Mixer" might appear as "What U hear", "Output", "Mixer". If you are not sure which device should be selected, Play the source and start recording with Audio Record Wizard. Try each device in the list until you see waves in the NowSmart Studio window.

Question: What should I do if no devices appear in the "Recording Device" list?

Answer: This problem is caused by incompatibility of the sound card's software driver . Re-install or update the driver, A windows signed driver is recommended. If the problem continues, please use "Recording Control" as follows.

1. Click the "Recording Device" label to open the "Recording Control" window:

2. Click Options->Properties, and enable all devices.

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3. Go back to the Recording Control window and select the appropriate settings. For example, If you would like to record from a microphone, select "Microphone" here.

4. You should now be able to start recording.

Question: "Failed in initializing MPEG stream". What does this mean and how can I fix this?

Answer: "Failed in initializing MPEG Stream" means that recording quality and mp3 bit rate does not match. For example, recording quality is set to low quality(11025Hz Stereo), mp3 bit rate is set to high quality(320Kps).

If you would like to record to mp3 directly, please select "44100Hz, Stereo" or "44100Hz Mono" in Recording Quality(Options->Recording Source) list. This setting is available for all mp3 bit rate.

Question: It can't seem to Record! How can I fix this?

Answer: If you have two or more sound cards including USB audio/video devices on the computer, please open Control Panel, then "Sounds and Multimedia" ("Sounds and Audio Devices" if Win XP). Click "Audio" Tab, In the Sound Recording section, select the correct card as the Preferred Device(Default Device if Win XP).

Also, please click Options->Recording Source, selecte the appropriate "Recording Device" and "Recording Volume Level".

Question: I would like to record sounds directly to cd. Can your software do this?

Answer: Audio Record Wizard can record sounds into .wav/.mp3 file directly. If you would like to copy them to CD or Audio CD, please use CD Burner software. It is not possible to record sounds into CD directly, because CD-Writer need to know the exact size of files which will be copied before burning.

Question: Most of the recordings I've made have a noticeable crackly sound, How can I fix it?

Answer:

1) Please make sure that "Recording Volume Level"(Options->Recording Source) has been set an appropriate value.

At Options->Recording Source, between the Recording Volume Level section and the Recording Quality section, there is a UV meter. It indicates the recording volume while recording. The green to yellow range is good. Please do some test recording, adjust the recording volume level to keep the recording volume from going too high.

2 ) If you are not using Audio Record Wizard to record from "Microphone"/"Line-in", please click the volume icon in the system tray, and mute "Microphone" and "Line-in".

Question: VAS does not seem to work. Is there something I could do to make it work?

Answer: Note that some sound card/microphone causes a little static noise. if this noise is louder than 2~3db, Audio Record Wizard is not able to detect any silent passages. Then, all VAS functions can not work. Please do some test recording to make sure VAS functions work fine. If VAS can not work, please change "Sensitivity of the Silent Detector" to a lower value. If possible, please adjust Recording Volume Level a little lower also. It maybe work.